Introduction
Cedar Bluff Lodging ("we," "our," or "us") is committed to protecting the privacy of our guests and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form on our website
- Make a reservation or booking inquiry
- Subscribe to our communications
- Communicate with us via email or other channels
The types of personal information we may collect include your name, email address, phone number, mailing address, and any other information you choose to provide.
How We Use Your Information
We may use the information we collect for the following purposes:
- To respond to your inquiries and fulfill your requests
- To process and manage reservations
- To send you administrative information, updates, and promotional communications
- To improve our website, services, and guest experience
- To comply with legal obligations
SMS & Text Message Communications
If you provide your mobile phone number and opt in, Cedar Bluff Lodging may send you SMS or text messages for customer care, informational, account-related, and promotional or marketing purposes. Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at ahira@cedarblufflodging.com.
We do not sell or share your mobile phone number with third parties for their own marketing purposes. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. Mobile information will only be used in accordance with this Privacy Policy and applicable laws. Your consent to receive SMS messages is not a condition of purchase.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Cedar Bluff Lodging
420 N Peters Rd
Knoxville, TN 37922
ahira@cedarblufflodging.com